Trends & Consumer Behavior

We hear from marketing execs all the time how they are still struggling with meaningful message personalization for customers.  Case in point: in a recent poll we conducted with 500 U.S. retailers, 48% of marketers admitted that the extent of…

Browse abandonment emails are one of the most effective — yet easy to get wrong — emails to send out to your subscribers. The other day one of my colleagues sent me a message on Slack to ask if myself…

Wouldn’t it be nice if shoppers just told you what they wanted, and then bought it? Back in stock emails are the untouched revenue lever you need to take a second look at. E-commerce is a fiercely competitive environment for every…

Say goodbye to the days when augmented reality in retail was nothing more than a pipe dream and an internet buzzword. Augmented reality (hereafter referred to as AR) first garnered attention a few years ago with a few conceptual mockup…

Total Retail published their annual Top 100 Omnichannel Retailers report for 2018 in conjunction with Radial. After doing a mini-report on their website acquisition strategies, we decided to continue with another mini-report on welcome emails! Total Retail released the second annual…

Total Retail published their annual Top 100 Omnichannel Retailers report for 2018 in conjunction with Radial. We decided to do a mini-report of our own to see how they are using their website to acquire emails. Total Retail released the second…